Terms of Service

Last updated: 23 September 2026

These Terms of Service ("Terms") apply to your use of theoffensiveclothing.shop and to purchases made through our Website.

By using our Website or placing an order, you agree to these Terms.

Please read them carefully before placing an order.

1. About us

This Website is operated by:

Legal/business name: OFFENSIVECLOTHING
Trading name: OffensiveClothing
Email: contactoffensiveclothing@gmail.com
Business address: Offensive Clothing LTD
82A
James Carter Road
Mildenhall
IP28 7DE

2. Using our Website

You may use our Website for lawful purposes only.

You must not:

• Use the Website in a way that breaches applicable law
• Attempt to gain unauthorised access to the Website or its systems
• Interfere with the operation or security of the Website
• Use our Website to distribute malicious software
• Copy, reproduce or exploit our Website or content without permission

We may suspend or restrict access to the Website where reasonably necessary, including for maintenance, security or suspected misuse.

3. Products

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes and other information on our Website are accurate.

However, colours may appear differently depending on your device or screen.

Products may also have minor variations resulting from manufacturing, printing processes, garment characteristics or supplier variations.

Nothing in these Terms affects your statutory rights in relation to faulty, damaged, misdescribed or otherwise non-conforming goods.

4. Product availability

All products are subject to availability.

We may change, discontinue or limit the availability of products at any time.

If we are unable to fulfil an order that you have placed, we will contact you and, where appropriate, provide a refund for the affected order.

5. Prices

All prices displayed on the Website are stated in the applicable currency shown at checkout.

Prices may change from time to time, but changes will not affect an order that we have already accepted unless required by law.

Delivery charges, where applicable, will be shown during the checkout process.

If an obvious pricing error occurs on the Website, we reserve the right to correct the error. If an order has been placed at an obviously incorrect price, we will contact you before processing the order and give you the option to proceed at the correct price or receive a refund.

6. Placing an order

When you place an order through our Website, you are making an offer to purchase the products selected by you.

After placing an order, you should receive an order confirmation email acknowledging receipt of your order.

The order confirmation does not necessarily mean that your order has been accepted.

We may need to cancel an order in circumstances such as:

• The product is unavailable
• There is an obvious pricing or product-description error
• We suspect fraudulent or unauthorised activity
• We are unable to fulfil the order for reasons outside our reasonable control

If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled order.

7. Payment

Payment must be made using one of the payment methods available at checkout.

Payment must be successfully authorised before an order can be processed.

We use third-party payment providers to process payments and do not normally have access to your full payment-card details.

8. Delivery

We will send orders to the delivery address provided during checkout.

Delivery estimates and available delivery methods are displayed on our Website or during checkout.

Delivery times are estimates and may be affected by circumstances outside our reasonable control, including courier delays, customs processing, strikes, weather, or other disruption.

We will provide tracking information where tracking is available.

You are responsible for ensuring that the delivery address supplied at checkout is correct.

If you provide an incorrect or incomplete address, please contact us as soon as possible.

If an order has already been dispatched, we may be unable to change the delivery address.

Further information about delivery, including applicable delivery charges and estimated delivery times, is provided in our Shipping Policy.

9. International orders

Customers outside the UK may be responsible for customs duties, import taxes, handling charges or other fees imposed by the destination country.

Where applicable, these charges are the customer's responsibility unless we expressly state otherwise.

Customs policies vary between countries, and we cannot guarantee how quickly an international order will clear customs.

10. Returns, refunds and cancellations

Your rights to return products and receive refunds are set out in our Refund & Returns Policy.

Nothing in these Terms limits or excludes any legal rights you have as a consumer.

For most goods purchased online, UK consumer law provides a statutory cancellation period of 14 days from the day after the goods are received, subject to applicable exceptions.

If you cancel under the statutory cancellation right, you generally have a further 14 days to return the goods.

Products should be returned in accordance with our Refund & Returns Policy.

You may also have additional rights where a product is faulty, damaged, not as described or does not meet the requirements of applicable consumer law.

11. Faulty or damaged products

If your product arrives damaged, faulty or otherwise does not meet your legal rights, please contact us as soon as reasonably possible with details of the problem.

Where appropriate, we may ask for photographs or other information to help us investigate the issue.

Your statutory rights are not affected by any requirements in our returns process.

12. Third-party fulfilment and suppliers

Some products sold through our Website may be manufactured, printed, packaged or fulfilled by third-party suppliers or fulfilment partners.

Where necessary to fulfil your order, we may provide those suppliers with information such as your name, delivery address, order details and product information.

Our use of third-party suppliers does not remove or reduce your statutory rights as a customer.

13. Intellectual property

Unless otherwise stated, the content of this Website, including designs, graphics, photographs, logos, text, branding and other materials, belongs to or is licensed to OffensiveClothing.

You may view and use the Website for your personal, non-commercial use.

You must not reproduce, copy, distribute, modify, sell or commercially exploit our content without our prior written permission.

14. Customer-submitted content

If you send us photographs, reviews, messages, comments or other content, you confirm that you have the right to provide that content to us.

You should not send us content that:

• Infringes another person's intellectual-property rights
• Is unlawful
• Contains malicious software
• Contains another person's personal information without permission

Where you submit content such as a product review, you grant us permission to use that content for the purposes of operating and promoting our business, subject to applicable law.

15. Website accuracy

We try to keep the information on our Website accurate and up to date.

However, we do not guarantee that every piece of information on the Website will always be complete, accurate or free from errors.

We may correct errors, update information or change Website content without notice.

16. Third-party services and links

Our Website may use or link to third-party services, websites and platforms.

These third parties may have their own terms and privacy policies.

We are not responsible for the content, availability or practices of third-party websites or services.

17. Limitation of liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

Nothing in these Terms limits your statutory consumer rights.

Subject to those restrictions, we will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

We are not responsible for losses caused by your failure to provide accurate information, including an incorrect delivery address, where applicable.

18. Events outside our reasonable control

We will not be responsible for delays or failures caused by circumstances outside our reasonable control.

This may include, for example:

• Natural disasters
• Severe weather
• Fire
• Flood
• Power or internet failures
• Industrial action
• Transport disruption
• Courier disruption
• Government restrictions
• War or civil unrest
• Supplier disruption
• Cybersecurity incidents
• Other events beyond our reasonable control

Where reasonably possible, we will keep affected customers informed.

19. Privacy

Our Privacy Policy explains how we collect, use, store and protect your personal information.

By using our Website, you acknowledge that you have been given access to our Privacy Policy.

20. Changes to these Terms

We may update these Terms from time to time.

The version that applies to your order will be the version in force when your order is placed, unless a change is required by law.

The latest version will always be available on our Website.

21. Governing law

These Terms are governed by the laws of England and Wales.

If you are a consumer, you will also benefit from any mandatory consumer-protection rights that apply to you under the laws of the country in which you live.

Nothing in these Terms prevents you from relying on mandatory consumer rights or bringing a claim in a court where applicable law allows you to do so.

22. Contact us

If you have any questions about these Terms, an order or our products, please contact:

OffensiveClothing
Email: contactoffensiveclothing@gmail.com
Address:

Offensive Clothing LTD
82A
James Carter Road
Mildenhall
IP28 7DE